Meet Karrin -Fassifern Aged Care Service Manager

With more than 18 years’ experience in the health care sector, specialising in aged care, Karrin is well-respected for her strong leadership abilities and expert nursing knowledge. She is a strong advocate of putting residents’ needs and wants at the heart of a service, maximising the benefits for their wellbeing and quality of life.

Karrin holds a Bachelor of Nursing from the University of Southern Queensland, and as a registered nurse, worked at Harvey Bay Hospital on the general medical, maternity, surgical and dialysis wards. She more recently completed a Master of Business Administration – Organisational Leadership with the University of Southern Queensland.

She draws on her nursing expertise and business acumen to ensure Fassifern Aged Care Service provides optimised care tailored to each individual. As Service Manager since 2018, she oversees all of its operations and clinical care. This includes quality service delivery, resourcing, regulatory compliance, financial planning and management, marketing and internal reporting.

Karrin’s team of 132 staff includes 16 registered nurses, 80 personal care workers, six lifestyle therapists, three administrators and 27 environmental service workers. She is skilled at identifying and capturing team strengths, inspiring her employees to resolve challenges and create innovative solutions, and promoting a culture of continuous improvement.

Prior to taking up her role at Fassifern Aged Care Service, Karrin was Service Manager at Crows Nest Aged Care Service. This 88-bed service offers a range of care options including respite, dementia, palliative and bariatric care. She successfully led a team of 100 staff in delivering high standards of residential care, lifestyle programs and customer service within Churches of Christ in Queensland’s Positive Wellbeing Model of Care.

While in her role as Fassifern Aged Care Service Manager, Karrin has overseen the opening of a new 64-bed, purpose-built facility and the transition of residents to a new ‘cottage’ model of care. She has drawn on her experience gained in an earlier role, when she managed a 90-bed service while overseeing the commissioning of a new facility with a further 30 beds. Under her leadership, the 100-staff service maintained its high clinical standards and met all accreditation requirements.

Karrin believes her caring approach is as important as her extensive nursing experience - helping people remains the reason why she is passionate about her work.

Read more about Fassifern Aged Care

  Posted 21 July, 2020 in Our blog